{"id":9515,"date":"2026-08-11T18:43:11","date_gmt":"2026-08-11T16:43:11","guid":{"rendered":"https:\/\/artdeluxe-naturel.com\/livraison-douanes\/"},"modified":"2026-08-11T18:43:11","modified_gmt":"2026-08-11T16:43:11","slug":"livraison-douanes","status":"publish","type":"page","link":"https:\/\/artdeluxe-naturel.com\/en\/livraison-douanes\/","title":{"rendered":"Shipping & Customs"},"content":{"rendered":"
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Every order leaves our Paris workshops under sealed protection and travels by DHL Express, tracked and signed for on delivery.<\/p>

1. Zones and Delivery Times<\/b><\/p>

France \u2014 \u20ac12 \u2014 3 to 7 working days
Europe \u2014 \u20ac29 \u2014 7 to 15 working days
The Americas \u2014 \u20ac69 \u2014 5 to 10 working days
Middle East \u2014 \u20ac89 \u2014 5 to 10 working days
Asia \u2014 \u20ac99 \u2014 7 to 15 working days<\/p>

Delivery times run from the moment of dispatch. Certain rare pieces are prepared by hand and may require an additional day before being handed to the carrier.<\/p>

2. Customs Duties and Import Taxes<\/b><\/p>

Orders shipped outside the European Union are invoiced free of French tax: VAT is deducted automatically at checkout.<\/p>

In return, your shipment may be subject to customs duties, local taxes or clearance fees levied by the destination country. These amounts are set by the local authorities, are never paid to us, and remain the responsibility of the recipient. They are usually settled directly with the carrier on delivery.<\/p>

Exemption thresholds and rates vary from country to country and change regularly. We invite you to check the rules currently in force with the customs authorities of your country before ordering.<\/p>

3. Import Restrictions<\/b><\/p>

Some of the categories we offer \u2014 foodstuffs, hive products, plants and resins, cosmetic preparations \u2014 are subject to specific import rules depending on the country. It is for the recipient to ensure that the pieces ordered may lawfully enter their territory.<\/p>

Where a parcel is held or destroyed by the customs authorities of the destination country on grounds relating to those rules, the order cannot be refunded.<\/p>

4. Tracking and Receipt<\/b><\/p>

A tracking number is sent to you as soon as the parcel is handed to the carrier. Should the parcel be refused at delivery or at customs clearance, return costs and any duties already incurred are deducted from the refund.<\/p>

For any question about an order in transit, write to us at contact@artdeluxe-naturel.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Chaque commande quitte nos ateliers parisiens sous protection scell\u00e9e et voyage en DHL Express, avec suivi et signature \u00e0 la remise. 1. Zones et d\u00e9lais France \u2014 12 \u20ac \u2014 3 \u00e0 7 jours ouvr\u00e9sEurope \u2014 29 \u20ac \u2014 7 \u00e0 15 jours ouvr\u00e9sAm\u00e9riques \u2014 69 \u20ac \u2014 5 \u00e0 10 jours ouvr\u00e9sMoyen-Orient \u2014 89 […]<\/p>\n","protected":false},"author":65,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9515","page","type-page","status-publish","hentry"],"yoast_head":"\nShipping & Customs | Artdeluxe Paris<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/artdeluxe-naturel.com\/en\/livraison-douanes\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping & Customs | Artdeluxe Paris\" \/>\n<meta property=\"og:description\" content=\"Every order leaves our Paris workshops under sealed protection and travels by DHL Express, tracked and signed for on delivery. 1. 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