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Is your question related to one of the following topics? Click directly on it to find the answer. If none of them corresponds, feel free to contact our Customer Service: contact@artdeluxe-naturel.com
FAQ & Support
Use our search bar at the top of each page to enter keywords related to your query. You can also navigate through the different categories of our FAQ to find specific answers to your questions.
Once your order is shipped, you will receive an email containing a tracking number. You can use this number on the carrier's website to track the progress of your package.
Delivery times vary depending on your location and the chosen shipping method. Typically, orders are delivered within 3 to 5 business days.
To initiate a return, please contact our customer service via our contact form. We will provide you with all the necessary instructions.
We take privacy very seriously. Our privacy policy details the measures we take to protect your information. You can view our complete privacy policy on our website.
Each product page on our site offers a comprehensive description, including features, benefits, usage instructions, and customer reviews. For additional information, feel free to contact our customer service.
We accept several payment methods, including credit cards, PayPal, and bank transfers. All transactions are secure and encrypted for your protection.
If you encounter technical difficulties, please contact our support team via the contact form or by email at contact@artdeluxe-naturel.com We strive to resolve issues as quickly as possible.
We are committed to sustainable practices, from the selection of our products to our packaging and delivery methods. To learn more about our sustainable initiatives, visit the "Sustainability" section of our website.